Shipping policy

Naturalux Shipping Policy

1. Processing Time

  • Orders are processed within 1-2 business days.

2. Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery times vary based on your location and shipping method chosen.

3. Shipment Confirmation & Order Tracking

  • You will receive a shipment confirmation email with tracking information once your order has shipped.

4. International Shipping

  • We currently ship to select international locations. Shipping rates and delivery times will vary.

5. Customs, Duties, and Taxes

  • Naturalux is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

6. Damages

  • Naturalux is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

7. Contact Us

  • For any questions about your order, contact us at [customer service email].